Frequently asked questions
WHAT’S THE MINIMUM ORDER AMOUNT?
We do have a minimum of 12 pieces. If you do need less than 12, it is an additional $5.00 per item.
CAN YOU SHIP ITEMS?
Yes we can. Shipping prices are based on weight and location.
DO YOU ACCEPT RETURNS ON CUSTOMIZED ORDERS?
We do not accept returns on customized orders, as all artwork, sizes, styles, and colors are approved before printing.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept cash, credit cards, checks, and Paypal.
WHAT IS THE DIFFERENCE BETWEEN SCREEN PRINTING AND THERMAL GRAPHICS?
When a design is produced using the screen printing method, actual screens are used in the process.
Essentially, this screen is cut to make a stencil for the design. Ink is then spread over the screen, passing through to the object underneath only in the areas you want it to be. Only one color per screen can be used - so depending on the number of colors in the design, you’ll need multiple screens to produce the final item.
The heat transfer (THERMAL GRAPHICS) printing method applies custom designs to items through a process that uses a combination of heat and pressure. Common kinds of heat transfer printing include vinyl heat transfer and digital print heat transfer.
With the vinyl heat transfer process, a machine is used to cut out designs and letters in pieces of colored vinyl. A heat press is then used to transfer each vinyl color of the design onto the object being printed. With digital print heat transfer, the desired graphic is first digitally printed on special heat transfer paper using a solvent ink. This type of ink allows the design to be transferred from the paper to the item being printed when pressed with heat. With both these types of heat transfer, a heat press machine will be needed to transfer the graphic, either vinyl or digitally printed, from one surface to another. It’s the combination of heat and pressure that transfers the design!